Scrum Effectiveness Measurement in Human Resources Technology Product at Telecommunication Company
DOI:
https://doi.org/10.52661/j_ict.v5i1.194Keywords:
Scrum Effectiveness, PMBOK, Agile Process, Software DevelopmentAbstract
Information technology currently sues the release of application become faster to fulfill market demand. The term application has become an ordinary thing to be used daily to support various kinds of work activities. Agile software development has become a new standard to catch up stakeholder needs that are growing faster and tending to change. One of agile practices, Scrum, is the methods used by Human Resources Technology (HR Tech) product. However, since HR Tech was established by using Scrum, measurement needs to be done to understand its effectiveness. Measurement use knowledge area defined in PMBOK 6 and mapped to agile-scrum process as the baseline to find out the effectiveness. Research was done by spreading questionnaires to the internal team of HR Team. The supporting data used internal company report. Furthermore, the research was processed by using validity and reliability to evaluate scrum process inside the product. The results show the top three knowledge areas need to be concerned to increase scrum effectiveness, there are communication, schedule, and quality. According to the knowledge areas which HR Tech need to be improved, future research should be done to demonstrate the proposed recommendations are appropriate with the case study.
References
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[5] P. Rosenberger and J. Tick, "Suitability of PMBOK 6th edition for agile-developed IT Projects," in IEEE 18th International Symposium on Computational Intelligence and Informatics (CINTI), Budapest, 2018.
[6] H. Lei, F. Ganjeizadeh, P. K. Jayachandran and P. Ozcan, "A statistical analysis of the effects of Scrum and Kanban on software development projects," Robotics and Computer-Integrated Manufacturing, vol. 43, pp. 59-67, 2017.
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[8] C. Verwijs and D. Russo, "A Theory of Scrum Team Effectiveness," ACM Transactions on Software Engineering and Methodology, 2022.
[9] D. A. B. Bica and C. A. G. da Silva, "Learning Process of Agile Scrum Methodology With Lego Blocks in Interactive Academic Games: Viewpoint of Students," IEEE Revista Iberoamericana de Tecnologias del Aprendizaje, vol. 15, no. 2, pp. 95-104, 2020.
[10] K. Beck et al, "Manifesto for Agile Software Development," 2001. [Online]. Available: https://agilemanifesto.org/.
[11] B. Julian, "What to Expect From Agile," MIT Sloan Management Review, vol. 59, no. 2, pp. 39-42, 2018.
[12] M. Morandini, T. A. Coleti, E. J. Oliveira and P. L. P. Correa, "Considerations about the efficiency and sufficiency of the utilization of Considerations about the efficiency and sufficiency of the utilization of development teams," Computer Science Review, vol. 39, p. 100314, 2021.
[13] Scrum Guide Org, "Scrum Guides," 2020. [Online]. Available: https://scrumguides.org/scrum-guide.html.
[14] Scrum.org, "Scrum.org," February 2023. [Online]. Available: https://www.scrum.org/.
[15] Project Management Institute, A guide to the Project Management Body of Knowledge (PMBOK guide) (6th ed.), Project Management Institute, 2017.
[16] R. Imran and T. R. Soomro, "Mapping of Agile Processes into Project Management Knowledge Areas and Processes," in International Conference on Business Analytics for Technology and Security (ICBATS), Dubai, 2022.
[17] T. Raharjo and B. Purwandari, "Agile Project Management Challenges and Mapping Solutions: A Systematic Literature Review," in Proceedings of the 3rd International Conference on Software Engineering and Information Management, Sydney, NSW, Australia, 2020.
[18] Sugiyono, Metode Penelitian Kuantitatif, Kualitatif, dan R&D, Bandung: Alfabeta, 2016.
[19] S. Anggrayni and F. U. Ermawati, "The validity of Four-Tier's misconception diagnostic test for Work and Energy concepts," in Journal of Physics: Conference Series, 2019.
[20] R. K. Humphreys, M. T. Puth, M. Neuhäuser and G. D. Ruxton, "Effective use of Pearson's product–moment correlation coefficient," Oecologia, vol. 189, pp. 1-7, 2019.
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[25] M. Sirshar, K. Amir and M. Daud, "A comparative Analysis of Various Methodologies of Agile Project Management Verses PMBOK: A Case Study," 2019.
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Published
2023-12-09
How to Cite
Kurniawan, Y. C. (2023). Scrum Effectiveness Measurement in Human Resources Technology Product at Telecommunication Company. Journal of Informatics and Communication Technology (JICT), 5(1), 149–158. https://doi.org/10.52661/j_ict.v5i1.194
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